Switching from Luum? Bring your whole program with you.

If your organization uses Luum and is weighing an alternative, we can help. Your trip history, incentive programs and commuter habits took years to build. We move them over, rebuild your programs with you, and stay with you long after launch.

How we support your switch
  1. 1

    Your data comes with you

    Commuter, employer, program and trip history data reviewed, validated and imported with your team before launch.

  2. 2

    Support that stays with you

    Your OneCommute team guides your transition and trains your staff, and our support team is there anytime you need us, long after launch.

  3. 3

    A smooth start for commuters

    Your program keeps running throughout the switch. We help plan your launch communications and build FAQs and onboarding guides, so commuters know what’s changing and how to get started.

Built for how your organization runs

Commute programs at hospitals, campuses and large employers each work differently. OneCommute is ready for each.

Hospitals and health systems

Staff commute around the clock

Match carpools and vanpools by route and schedule, and back every shift with Guaranteed Ride Home through Uber and Lyft. Built-in AI agents answer staff commute questions, so your team doesn’t have to step in.

Universities

Programs for the whole campus

Run rewards and challenges for faculty, staff and students, encourage transit, biking and carpooling, and share mode-split reporting with campus leadership.

Large employers

Reach every employee at every site

Reach each site with built-in email and campaign tools, connect single sign-on so employees use their work login, and offer pre-tax commuter benefits through our partner Jawnt.

Where each part of your program lives in OneCommute

Every part of your program has a home in OneCommute. We’ll walk through each one with your team at your program walkthrough.

Your program todayOn OnePlatform
Carpool and vanpool matchingRide matching by route and schedule, with fixed and dynamic matching
Rewards, leaderboards and badgesRewards and incentives tied to verified trips, with a rewards catalog you set the budget for
Trip logging and mobility app connectionsAutomated trip capture in the OneCommute mobile app, plus logging in the commuter portal, with Uber, Lyft and Google Maps integrations
Automated commuter communicationsBuilt-in email and campaign tools, plus AI agents to answer commuter questions
Reporting and program resultsMobility analytics, commute surveys and mode-split reporting
Pre-tax commuter benefitsAdministered through our partner Jawnt, helping employers and employees save on payroll taxes

Why organizations choose OneCommute as their Luum alternative

Whether your commute program sits in transportation, HR, facilities or sustainability, OneCommute gives you one platform to run it and the results to show for it.

OnePlatform

Ride matching, rewards, outreach and reporting work together in one system. Your data lives in one place, your reports cover the whole program, and your team has one partner to call.

Pre-tax benefits with Jawnt

Offer pre-tax transit and parking benefits through our partner Jawnt, helping employers and employees save on payroll taxes.

Commuters who stay engaged

Rewards tied to verified trips, challenges and campaigns targeted by site, group or mode, plus Guaranteed Ride Home through Uber and Lyft.

Results you can show leadership

Mobility analytics, commute surveys and mode-split reporting show what’s changing, so you can report on participation, mode shift and sustainability goals with real numbers.

Ollie, the friendly face of OneCommute Agents
OneCommute Agents

Meet Ollie, the friendly face of OneCommute Agents

Ollie helps commuters, visitors and staff navigate their options, ask questions and get more done, on every shift. Your team stays in charge of the program and gets time back for the work that changes how people commute.

And Ollie’s team keeps growing. We’re designing more agents, including survey agents and others, to take more of the everyday work off your plate.

You set the rules. AI Policy Management lets your administrators define acceptable use, review agent responses and turn individual AI features on or off.

Mobility Support Assistant

Answers commuter questions on your program website and captures inquiries for your team to follow up.

Commute Agent

Gives each commuter personalized options, from carpool and vanpool to transit and multimodal trips.

Transit Agent

Answers questions about routes, schedules, fares and services, so your inbox doesn’t have to.

Commute Concierge

Helps event guests and visitors plan how to get there, so big events and busy days run smoothly.

How your data moves

Intelligent, secure platform migration

Specialized agents securely handle the complex work of moving data, configurations and workflows from your current commuter platform into OneCommute. Agents analyze your exported data, identify its structures and relationships, and securely map them to OneCommute. They then transform, cleanse, validate and migrate your data with data integrity, auditability and strict security controls in place throughout. Our team monitors and validates every step to reduce manual effort, minimize risk and protect sensitive information.

Analyze and map

Your exports are reviewed and securely mapped to OneCommute.

Transform and validate

Data is cleansed and checked, with a full audit trail.

Monitored at every step

Our team validates each step with you before launch.

Your commuter data, protected

Commute programs hold names, work locations and trip history. Hospital and university IT teams will ask how it’s protected. Here’s how OneCommute keeps commuter data safe.

Secure sign-in

Multi-factor authentication for every administrator, and single sign-on so commuters use their work login.

Access by role

Role-based permissions and field-level security, with an audit trail of who changed what and when.

Certified infrastructure

Hosted on Salesforce in US-based data centers, with infrastructure certified to SOC 2 Type II and ISO 27001, encrypted in transit and at rest.

Only what your program needs

We collect commute details, not health, financial or government ID information.

Cover of the OneCommute Migration Kit
Free download

The OneCommute Migration Kit

A step-by-step checklist for changing commute platforms: key dates, documenting your program, data exports, questions for any provider, setup and implementation, and your commuter launch.

Questions teams ask before switching

Something else on your mind? Ask us directly below.

Will OneCommute cover what our program does today?

Yes. Ride matching, rewards, trip logging, surveys, commuter communications and reporting all run on OnePlatform, and it connects to the systems you already use, like single sign-on. At your program walkthrough, we’ll show you where each part of your program lives.

What does switching cost?

It depends on the size of your program. After your program walkthrough, we’ll give you one clear quote that covers migration, setup and launch support alongside your subscription.

How long does a switch take?

It depends on the size of your program, how many sites you have and what you want to bring over. Our team has done this before, so we’ll give you a realistic picture early on and keep you posted along the way.

How do pre-tax commuter benefits work?

OneCommute offers pre-tax commuter benefits through our partner Jawnt, which administers pre-tax transit and parking benefits that help employers and employees save on payroll taxes.

What do our commuters have to do?

Commuters sign up on the commuter portal or mobile app, and they’re ready to go. If you’d like, we can also create announcement emails, onboarding guides and posters for your team to share.

Request a program walkthrough

We’ll walk through how your program runs today and show you where each part would live in OneCommute, then follow up with a clear quote. No commitment, just a conversation about what your program needs.

Prefer to see it first? Schedule a demo

Thanks, your request is in.

Our team will be in touch to schedule your program walkthrough.

Which areas matter most to your team?

Switch platforms without starting over

OneCommute brings your program data, rules and history into one platform, with a team that supports you before, during and after launch.

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