Artificial Intelligence

What is AI – Artificial Intelligence & How Can it Help Commuting?

Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think and learn like humans. These programs/machines can be designed to perform tasks that typically require human intelligence.

Commuter programs and applications are beginning to see all kinds of benefits from AI! AI is improving Marketing Campaigns, Commuter Mapping, Personalized Commute Plans, and Decision Support Tools to name a few.

Leverage AI to Meet the Needs of Transportation Demand Management

AI can make a huge impact in helping an agent in their daily work.

  • The new State of Service research shows 72% of service agents say their interactions with customers are moving beyond transactional to become relationship-oriented
  • Companies need to put technology and AI to work on things it does best; the lower level tasks, searching through tons of information to support the agent.
  • This allows agents to do truly what they do best; focus on the human side of service where they have the most meaningful impact on the customer experience

Craft Marketing Campaigns Using AI

Leverage AI to create personalized content for your email campaigns! AI’s role in personalization includes:

    • Segmentation and Type
    • Topic
    • Additional Clarification
    • Create Email responses immediately
    • Configurable

    The Impact of Artificial Intelligence

    • Marketing Campaigns
    • Transportation Demand Management
    • Personalized Commute Plans
    • Decision Support Tool
    • Commuter Profiles
    • Commuter Mapping
    • Employers Moving